April 13, 2024

Optimizing supply occasions was my first expertise making use of synthetic intelligence to electronic mail advertising. The idea is to ship an electronic mail when a recipient is prone to interact primarily based on her historic opens and clicks — a type of machine studying.

Apple’s iOS privateness adjustments have made open charges much less dependable, however it was a strong technique. Many electronic mail platforms provided send-time optimization, together with Mailchimp, Iterable, and IBM Watson Marketing campaign (now Acoustic).

AI continues to disrupt electronic mail advertising. Platforms akin to Grammarly, ChatSonic, ChatGPT, Jasper, and extra can generate high quality, customized content material rapidly.

For instance, I prompted ChatGPT to “write a paragraph of electronic mail advertising copy selling my retail model’s new 20% low cost and embody a point out of the socially accountable program we’re introducing to donate a few of our proceeds to the group.”

Right here’s the response:

Thrilling information! Prepare to save lots of large on all of your favourite merchandise at our retail model. For a restricted time, take pleasure in a 20% low cost on all gadgets in-store and on-line. Plus, with each buy you make, you’re not solely treating your self, but additionally giving again to the group. We’re proud to announce our new socially accountable program the place a portion of our proceeds might be donated to native non-profit organizations. Store now and really feel good realizing you’re making a optimistic impression whereas saving on top-quality merchandise.

Spectacular! The response took lower than 3 seconds. It wants a little bit of rewriting however it’s an honest basis.

Exciting news! Get ready to save big on all your favorite products at our retail brand. For a limited time, enjoy a 20% discount on all items in-store and online. Plus, with every purchase you make, you're not only treating yourself, but also giving back to the community. We're proud to announce our new socially responsible program where a portion of our proceeds will be donated to local non-profit organizations. Shop now and feel good knowing you're making a positive impact while saving on top-quality products.

ChatGPT responded to a immediate for advertising copy in lower than 3 seconds. Click on picture to enlarge.

ChatSonic’s response to the an identical immediate is even higher, with added particulars akin to a reduction code and casual phrasing.

Welcome to [Retail Brand], the place to seek out all the very best merchandise to make your life simpler. We’re excited to announce that for a restricted time, you possibly can take pleasure in a 20% low cost on our complete choice — simply use code DISCOUNT20 at checkout. Plus, to make the deal even sweeter, we’ve launched a brand new socially accountable program. For each buy you make, a proportion of the proceeds might be donated on to native charities. So, do your half and store with us at present!

Welcome to [Retail Brand], the place to find all the best products to make your life easier. We're excited to announce that for a limited time, you can enjoy a 20% discount on our entire selection — just use code DISCOUNT20 at checkout. Plus, to make the deal even sweeter, we've launched a new socially responsible program. For every purchase you make, a percentage of the proceeds will be donated directly to local charities. So, do your part and shop with us today!

ChatSonic’s response added particulars akin to a reduction code and casual phrasing. Click on picture to enlarge.

Professionals and Cons

AI is a strong instrument, however it’s not excellent. The perfect outcomes mix AI output with human enter. Listed here are my professionals and cons for utilizing AI for electronic mail advertising.


  • Effectivity. AI can analyze information and generate high quality copy a lot quicker than a human.
  • Personalization. AI can personalize content material for every recipient.
  • Optimization. AI can check variations of copy and optimize campaigns for higher engagement and conversions.
  • Scalability. AI can analyze and automate big electronic mail volumes, serving to massive companies and in any other case releasing up time for different duties.


  • Lack of creativity. AI-generated content material can lack the artistic aptitude of people.
  • Restricted understanding of context. AI doesn’t (but) have a human understanding of language, tone, and context.
  • Errors. AI-generated copy accommodates errors and omissions.
  • Dependence. Companies that depend on AI could wrestle to adapt if the expertise turns into outdated, restricted, or unavailable.

Way forward for AI

Neil Patel, the creator and influential marketer, believes Google will “crush” ChatGPT. In a LinkedIn publish, Patel wrote, “As soon as Google begins to take their gathered information and develop/practice AI instruments of their very own, chatGPT gained’t be capable to compete.”

Maybe Patel is alluding to DeepMind, a subsidiary of Google’s dad or mum Alphabet and a high world synthetic intelligence lab. (DeepMind’s CEO just lately addressed the platform’s ambitions.)

Regardless, AI-generated content material in 2023 is barely pretty much as good as the info it’s skilled on. AI is a boon to entrepreneurs, however human evaluation is crucial to keep away from errors and differentiate a model. It’s the human aspect that makes electronic mail advertising profitable.